Backpacks
Good carrying comfort is dependent on the size and back length of the pack, and on the correct adjustment of the carry system to suit the individual physical dimensions of the carrier. The aim is to ease the weight on the shoulders so that most of the load rests on the pelvic bones, which then distributes the load over as large a contact surface as possible.
Our women's backpacks are identical to the unisex models when it comes to features and technical details. The difference is in the shape of the shoulder straps and hip belt, which are designed to fit the female anatomy, in the women's packs.
When selecting your backpack size there are two important criteria to consider – capacity and back length.
If you want to buy an EVOC PROTECTOR BACKPACK:
Back length is critical for ensuring optimal protection. When calculating your own torso length, measure from the top of your hip to your shoulder.
If your measurement is at the upper or lower limit of a size category we recommend that you try the pack at a store to decide if the larger or smaller size fits best for you. The overview shows the sizes of our EVOC PROTECTOR BACKPACKS and the corresponding torso length.
If you want to buy an EVOC PERFORMANCE BACKPACK:
On all EVOC backpack models, the greater the back length the larger the capacity of the main compartment. Before purchasing a backpack you should definitely think about what you want to use it for. While those looking for a pack for summer and mountain hut use will require less volume, the solo traveller out and about in extreme weather conditions will need correspondingly more volume to pack his rainwear.
Yes, the materials and protective function of our EVOC PROTECTOR BACKPACKS have been CE tested and certified according to EU Norm (EU) 2016/425 (old version: EU Norm 89/686/EWG) for personal protective equipment (PSA), category 2.
Yes, our backpacks are designed in such a way that you can use them in summer and in winter. If you want to use your backpacks in both seasons, you will not be able to benefit from sport-specific features though, like the pockets for your avalanche stuff or the bike specific tool pocket!
No, when using a neck brace, the neck extension of the neck brace and the EVOC protector would lie on top of each other, which may impact on the EVOC protector's function.
After a fall, you must examine your protector closely. Should you notice permanent deformations, damage or pressure points, replace the protector. If you need to replace your LITESHIELD BACK PROTECTOR or if your not sure you can contact us.
Our BLACKLINE Edition PROTECTOR BACKPACKS have a different back system, which contributes to enhanced ventilation of the back. In addition, the hip belt is made of our AIRO FLEX material, which is extremely permeable to air and flexible.
BIKE TRAVEL BAGS
Check your bike's wheelbase (the distance between your front and rear axles) against the bag's maximum wheelbase. Current EVOC bike travel bags:
If you only travel occasionally and you're on a budget, the Bike Bag is hard to beat. If you travel frequently with different bikes, the Bike Bag Pro is our most versatile option. If you only travel with a road or triathlon bike and want to keep your exact cockpit fit, choose the Road Bike Bag Pro. Prefer the gravity side of things and don't want to remove your handlebars? The Mountain Bike Bag Pro is for you. Riding BMX? See the BMX Bag.
Airline bikes as luggage terms and conditions vary from carrier to carrier. To get an overview of airline bicycle baggage handling fees, please reference our chart outling a number of Airline Bike Travel Regulations.
Photo
Our PHOTO packs have been developed in collaboration with professional sports photographers. The concept of individual partitioning in the main compartment allows for endless variations. This means that the PHOTO packs provide space for the body of the camera and a number of lenses. The amount of equipment required to be carried along depends on the type and size of the camera body and lenses. You can find the internal dimensions of our PHOTO products on our product pages, as an orientation. Please refer to our photo product page to check the internal dimensions of your backpack.
No, all our backpacks are water-resistant but not waterproof. Our outer material is double-coated with PU on both sides, and the outer side has been treated with a water-resistant coating, which makes the material water-resistant. After a longer period of heavy rainfall, water may however ingress through the seams or zip. For this reason, all our PHOTO packs have been equipped with a rain cover, which should be used to cover the pack during longer periods of rainfall.
The quick side access is part of the design of some EVOC PHOTO packs. It allows photographers easy and quick access to their equipment without having to remove the pack. This is really beneficial when quick reaction times are required. Refer to the relevant product pages to see which of our PHOTO packs feature the "quick side access".
Protection Wear
Yes, the materials and protective function of our EVOC PROTECTION WEAR have been CE tested and certified according to EU Norm (EU) 2016/425 (old version: EU Norm 89/686/EWG) for personal protective equipment (PSA), category 2.
No, EVOC back protectors are exclusively certified for use with cycles and winter sports activities.
Torso length is critical for ensuring optimal protection. When calculating your own torso length, measure from the top of your hip to your shoulder. If your measurement is at the upper or lower limit of a size category we recommend that you try the pack at a store to decide if the larger or smaller size fits best for you. The overview shows the sizes of our EVOC PROTECTION WEAR and the corresponding torso length.
No, when using a neck brace, the neck extension of the neck brace and the EVOC protector would lie on top of each other, which impacts on the EVOC protector's function.
After a fall, you must examine your protector closely. Should you notice permanent deformations, damage or pressure points, replace the protector. In case of doubt, contact a specialist dealer for advice, or contact us with a photo of the deformation/damage.
Customer Service
BACKPACKS / CITY & TRAVEL
We recommend cleaning our backpacks and bags with a sponge and a mild, soap-based detergent. Avoid using stain removers or washing your backpack or bag in a washing machine, as both could cause damage to the material or coating. After cleaning, the backpack must dry completely in air; don't use a drier or any other source of heat. To prevent the formation of mildew and mould, ensure that the backpack or bag is completely dry before packing and storing. It is essential that your backpack or bag is stored in a dry, cool and dark location. Whether it is stored flat or upright makes no difference. The ball bearings in the wheels of your travel bag will benefit from a drop of oil from time to time to keep them running smoothly.
PROTECTION WEAR
All protectors must be removed before washing PROTECTION WEAR. The products can be washed in a machine at 30°. After washing, VEST and CRASH PANTS must dry in air.
EVOC warrants that the products are free of any defect in workmanship and material. The warranty period for all products shall be 24 months. The warranty shall not cover any parts subject to normal wear and tear.
In the case of a claim please visit your EVOC specialist dealer with the cleaned product and your purchase receipt.
//1 Clean product / have invoice available
//2 Take product to specialist dealer or return to online shop
//3 From dealer to EVOC distributor
//4 EVOC distributor processes the claim
//5 Back to specialist dealer or online shop
//6 Back to you / available for collection
As a rule, all our distribution agents have an EVOC SPARE PART BOX that contains the most common replacement parts. You can find all EVOC distributors here.
We are sorry but we do not. But we are working on it and it's a big goal for our future!
Shipping & Returns
US orders of $75 or more ship free via ground shipping; orders under $75 ship for a flat $9.99. Canada orders of $150 CAD or more ship free; orders under $150 CAD ship for a flat $14.99 CAD. We currently ship within the continental US and Canada only — we're unable to deliver to PO boxes or APO/FPO addresses. Read our full Shipping Policy.
Orders are processed and shipped within 1-2 business days (shipping may be delayed around holidays). You'll receive an email confirmation when you order, followed by a shipping confirmation with tracking information once it ships.
Contact us within 7 days of the ship date for a replacement or refund via our Contact page.
Not completely satisfied with your purchase? You can return item(s) within 30 days of purchase for a full refund. Items must be new, unused, with all tags attached and original packaging intact. Outlet items are final sale and not eligible for return. Read our full Return Policy.
Visit our Contact page to request a return authorization with your name, contact info, country, order number, item, and reason for return. If approved, you'll receive an RMA number and instructions for sending your item back — please note we don't provide prepaid return shipping labels.
Once we receive, inspect, and approve your return, you'll get an automatic refund to your original payment method — please allow 10-14 days for your bank to process it. A restocking fee of at least 15% applies to any returned item that's used or incomplete and can't be resold as new.
Follow the standard return process above. Once approved, Affirm refunds are processed within 3-10 business days and are irreversible. Affirm won't refund interest you've already paid, and an additional fee beyond the restocking fee may apply to cover Affirm's transaction costs on the original sale.